Chicago Airport Curbside Pickup Service

Step 1: Booking and Flight Information

When you book curbside pickup service, we collect your flight number, airline, and arrival time. This information allows our dispatch system to track your flight in real-time from departure through landing. If your flight is delayed, early, or diverted, we automatically adjust the chauffeur's arrival time at the airport.

Step 2: Chauffeur Positioning

Your chauffeur arrives at the airport approximately 30 minutes before your scheduled landing. Once your flight lands, they enter the terminal and proceed to your arrival gate's designated baggage claim area. At O'Hare and Midway, different airlines use different baggage carousels, and our drivers know the airport layouts to position themselves at the correct location.

Step 3: Name Sign Greeting

Your chauffeur holds a clearly visible name sign (typically showing your last name or company name as specified during booking). This professional greeting distinguishes our service from rideshare pickups and makes it easy to identify your driver even in crowded baggage claim areas. Many passengers appreciate this level of professionalism when traveling for business or hosting clients.

Step 4: Baggage Assistance

Once you connect with your chauffeur, they assist with identifying and retrieving all checked luggage from the baggage carousel. If you have multiple bags, oversized items (golf clubs, skis, strollers), or heavy luggage, the chauffeur handles the physical work. They'll secure a luggage cart if needed and ensure all items are accounted for before proceeding to the vehicle.

Step 5: Curbside Vehicle Access

Your chauffeur escorts you from baggage claim to the terminal exit, navigating the most efficient route to avoid crowds and construction. The vehicle is positioned at the curbside pickup area directly outside your terminal—typically within 50-100 feet of the door. Your chauffeur loads all luggage into the trunk while you settle into the vehicle's climate-controlled interior.

Step 6: Direct Transport to Your Destination

With luggage secured and you comfortably seated, your chauffeur proceeds directly to your destination—whether that's a downtown hotel, suburban office, residential address, or another Chicago-area location. No stops for other passengers, no detours, no shared rides. Just efficient, private transportation.

Terminal 1 (United Airlines)

• Baggage claim carousels 1-9 on lower level
• Chauffeur meets you at the carousel designated for your flight number
• Curbside pickup at Door 1B or 1E (depending on carousel location)
• Typical walk time from carousel to vehicle: 2-3 minutes

Terminal 2 (Delta, Air Canada, United Express)

• Baggage claim area on lower level near Door 2E
• Smaller terminal with single baggage claim zone
• Vehicle positions at Door 2E curbside
• Shortest terminal in O'Hare for baggage claim to vehicle transfer

Terminal 3 (American Airlines, Multiple Carriers)

• Extensive baggage claim with carousels throughout lower level
• Chauffeur confirms your carousel via flight tracking system
• Multiple curbside exits (3A, 3E, 3H) based on your carousel
• We position vehicle at the exit nearest your specific baggage carousel to minimize walking distance

Terminal 5 (International Arrivals)

• International baggage claim on lower level after customs
• 45-minute complimentary wait time (extended for customs/immigration)
• Chauffeur waits in international arrivals hall with name sign
• Curbside pickup at Door 5A or 5E

Concourse A Arrivals

• Baggage claim carousels 1-4 on lower level
• Chauffeur meets at designated carousel for your Southwest, Delta, or other A-gate airline
• Vehicle curbside at main entrance near carousel area

Concourse B Arrivals

• Baggage claim carousels 5-8 on lower level
• Primarily Southwest Airlines arrivals
• Curbside pickup at south entrance near B concourse baggage area

Where do you meet passengers for curbside pickup?

Our chauffeurs meet you at the baggage claim area inside the terminal, holding a name sign for easy identification. We assist with luggage collection, then escort you to the vehicle waiting at the nearest curbside location outside your terminal.

How much does airport curbside pickup cost?

O'Hare curbside pickup starts at $95 for sedan service, $115 for SUV. Midway curbside pickup starts at $85 for sedan, $105 for SUV. All rates include 30 minutes of complimentary wait time after your flight lands, name-sign greeting, and luggage assistance.

What if my flight is delayed?

We track all flights in real-time. If your flight is delayed, we automatically adjust the pickup time at no additional charge. The 30-minute complimentary wait period begins after your actual landing time, not the scheduled arrival.

Do you provide meet and greet service at all terminals?

Yes, we provide name-sign meet-and-greet service at all O'Hare terminals (1, 2, 3, and 5) and both Midway concourses (A and B). Our chauffeurs are familiar with the baggage claim layout at each terminal and will meet you at the optimal location based on your arrival gate.

Can you help with heavy luggage or multiple bags?

Yes, luggage assistance is included in all curbside pickup services. Our chauffeurs help retrieve bags from the carousel, load them onto carts if needed, and transport everything to the vehicle. We accommodate any number of checked bags, carry-ons, and special items like golf clubs or skis.